Door-to-Door Retail Sales

A door-to-door seller in terms of the Trading Licences Regulations S.L.441.07​ offers goods or services through a doorstep contract. This could be the result of a solicited response to an advertisement or unsolicited by the person to whom the offer is made.

To conduct such an activity a licence by the Trade Licensing Unit within the Commerce Department is required. However, there are some exceptions:

The application​ for a licence to conduct a retail sale by door-to-door salespersons is an electronic form that is preferably submitted online. Depending on the status of the entity applying for a licence, the below listed supporting documents may be required on application: 

• Non-Maltese residents must supply a copy of their Passport.
• Moreover, non-EU residents have to also supply a copy of the Employment Licence issued by JOBSPLUS, a valid Residence Permit issued by Identity Malta and the VAT Registration Certificate issued by the VAT Department. 
• In the case of a company, a Board Resolution signed by the Company Secretary authorising the applicant to represent the company.

Should an application be refused and the applicant feels aggrieved by the decision of the Trade Licensing Unit or the Local Council, he may file an appeal in writing to the Licensing Appeals Board within ten (10) working days from the date of notification, in accordance with the provisions of Part VI of the Trading Licences Regulations SL441.07​ The appeal can be sent to tradelicenceapplications@gov.mt​ or to Commerce Department, Trade services and Projects Directorate, Lascaris Bastions, Daħlet Ġnien is-Sultan, Valletta, VLT1933, Malta. Any person making an appeal to the Board shall, upon filing of such appeal, pay a fee of fifty-eight euro (€58). 

The licence fee is of €50 per annum.

Enquiries can be directed to tradelicenceapplications@gov.mt or by telephone on 21226688 or 25690100.